VIDEOudit Privacy Policy

Version 2.2 · Effective October 29, 2026

This is a translation. If it differs from the Korean original, the Korean original prevails.

CHROMETI ("we" or "the operator") operates VIDEOudit (https://videoudit.com, including the Chrome extension "VIDEOudit Caption Companion", the "Service"). We follow the Personal Information Protection Act of Korea and other applicable laws, and we publish this policy to explain how we protect your personal information.

1. YouTube API Services

  1. The Service uses YouTube API Services.
  2. By using the Service you also agree to the YouTube Terms of Service (https://www.youtube.com/t/terms).
  3. The Google Privacy Policy (https://policies.google.com/privacy) also applies to information processed through YouTube API Services.
  4. Our use and transfer of information received from Google APIs to any other app follows the Google API Services User Data Policy (https://developers.google.com/terms/api-services-user-data-policy), including its Limited Use requirements.
  5. The Service is not affiliated with or endorsed by YouTube or Google.

2. Information we process and how we collect it

CategoryItemsHow collectedRequired
Email sign-upEmail address, password (stored as a non-reversible hash), name, language, date and version of the terms you accepted, date you confirmed being 14 or older, email verification dateYou enter it on the sign-up screenName optional, the rest required
Google sign-inGoogle account identifier, email address and whether it is verified, name, and at first sign-up the date and version of the terms you accepted and the date you confirmed being 14 or olderReceived from Google when you sign in with Google; terms and age confirmation are collected on the sign-up screen at first sign-upRequired
Accounts issued by the operatorID, password (hash), display name, email addressEntered by the operator when issuing the accountID and password required
AccountLanguage, country, time zone and unit settings, plan, balances and grant/use/adjustment history of audit credits and AI View viewsCreated while you use the Service; you can edit settingsRequired
Diagnosis materialVideo URL, video title and channel name, scripts or captions with timing that you enter or import, description, tags, comments, chosen video typeEntered or imported when you request a diagnosisRequired to use diagnosis
Diagnosis resultsReports, date and plan of each diagnosisGenerated by the ServiceRequired
AI ViewVideo URL, YouTube information of public or unlisted videos (title, description, tags, public statistics such as views, public channel information, public comments), AI transcription and summary made by listening to the videoRetrieved through the YouTube Data API and Google Gemini API when you run AI ViewRequired to use AI View
Instagram Reels auditThe video file you upload (deleted right after analysis), its file name and length, the caption draft, hashtags and target search phrase you enter, and the audit resultEntered when you run the Reels auditRequired to use the Reels audit
Pre-upload checkThe video file you upload (deleted right after analysis), its file name and length, thumbnail candidate images, title candidates, names that appear in the video and a caption file (if you provide them), the AI transcript and check result, and small screen captures your browser cuts from the videoEntered when you run the pre-upload checkRequired to use the pre-upload check
Thumbnail analysisPublic YouTube thumbnail image (used for analysis only, not stored)Fetched from YouTube's public image URL if you agree to thumbnail analysisOptional
Thumbnail error reportsYour account identifier, report and judgment identifiers, reason, your note, date and handling statusWhen you submit an error reportOptional
YouTube channel connectionChannel ID and name, access and refresh tokens (encrypted), caption list and captions of your own videosWhen you connect your channel with your Google account and import captionsOptional
PaymentsOrder number, product, amount and currency, payment and refund status and datesNotified by our payment provider (Polar) when a payment or refund completesRequired to buy paid products
Partner referralThe partner code used at sign-up or checkout, when and how you were tied to that partner (link or typed code), and the discount code and rate applied to a paymentWhen you visit through a partner link or enter a codeRequired where applicable
Partner accounts (Partner Network members)Name, email address, channel address, password (stored as a non-reversible hash), language, date of accepting the terms, payout method and details, sign-in records, commission and payout records, daily click counts of the partner link (no information identifying visitors is collected)Entered by us when registering the partner, and by the partner on their dashboardPayout details required to be paid; others required
Usage and security recordsSession information, last sign-in date, one-way hashes of IP address, email and ID and account identifiers used to limit sign-in attempts and sign-up requests, AI usage records (token counts, status), PDF download records, operator activity logs, support notesGenerated automatically or recorded by the operatorRequired
Sign-up security checkIP address and browser and device signals used to prevent automated sign-upsProcessed by Cloudflare Turnstile on the sign-up screenRequired for email sign-up
Visit statisticsPage visit information (Google Analytics cookies); never scripts, reports or account detailsOnly if you consent to visit statisticsOptional
Chrome extensionURL, title, public captions and timing of the video you chooseWhen you run an import in the extensionOptional

We do not collect:

3. Purposes of processing

  1. Sign-up, email verification, keeping you signed in, identity confirmation
  2. Preventing automated, duplicate or abusive sign-ups and use
  3. Generating, storing and providing diagnosis reports and AI View results, including PDFs
  4. Importing captions from your own YouTube channel when you ask
  5. Managing credits and views; processing payments and refunds for paid products
  6. Sending emails needed to use the Service (sign-up verification, password reset), answering inquiries, service notices
  7. (Optional) Improving the Service with visit statistics
  8. (Optional) Reviewing and answering thumbnail error reports you submit

We do not send advertising messages. We do not use your diagnosis material or data received from Google and YouTube to train AI models, use it for advertising, or sell it.

4. Use of Google and YouTube user data

  1. Permissions we request
    • Google sign-in: openid, email, profile. Used only for sign-in and sign-up.
    • YouTube channel connection: https://www.googleapis.com/auth/youtube.force-ssl. Used only to list and download captions of videos on your own channel. We never use it to edit or delete videos, captions or channel information, or to upload videos. Google requires this scope for caption downloads.
  2. Who sees the data: Only you, the user who authorized it. We never combine it with data of other users or channels.
  3. Human access: We do not view this data except with your explicit consent, when needed to investigate a security issue, or to comply with law.
  4. Transfers: Only to the AI processors listed in Section 6 to produce the diagnosis you request.
  5. Retention: Tokens are kept encrypted while the connection exists. Data received through YouTube API Services is refreshed or deleted within 30 days, and a channel connection unused for 30 days is disconnected and its tokens and channel information are deleted. Captions, descriptions and similar material that you review on screen and apply to a diagnosis yourself are kept with the report as diagnosis material you provided.
  6. Disconnecting: When you press "Disconnect" in the Service we revoke the Google token immediately and delete data received through the connection within 7 days. You can also revoke access at any time on the Google security settings page (https://myaccount.google.com/permissions); we detect the revocation on the next use or in the 30-day idle check and delete the connection, so related data is deleted within 30 days at the latest.

5. Retention periods

ItemRetention
Account information and diagnosis reportsUntil you close your account (account deletion); deleted within 7 days of a deletion request
Sign-ups whose email was never verified30 days after the sign-up request
Sign-up verification link / password reset link / Google sign-in check24 hours / 1 hour / 10 minutes
Sign-in session8 hours after sign-in
Sign-in attempt and sign-up request limits10 minutes to 1 hour
PDF download records1 hour
AI View results (YouTube public information and AI transcription)Shared storage 24 hours; the member's own AI View record 30 days (deleted at once when the account is closed)
Instagram Reels audit resultsThe member's own record 30 days (deleted at once when the account is closed). Video files are not kept
Pre-upload check results (including transcript and screen captures)The member's own record 30 days (deleted at once when the account is closed). Video files are not kept
Thumbnail error reports1 year after the report, or 7 days after an account deletion request, whichever comes first
AI usage and operator activity logs1 year
Support notesUntil account deletion
Data received through the YouTube channel connectionRefreshed or deleted within 30 days; deleted after disconnection if unused for 30 days; on disconnection see Section 4(6)
Payment and refund records, credit grant and adjustment records5 years (Korean Act on Consumer Protection in Electronic Commerce); kept without name or email after account deletion
Partner referralUntil the account is deleted; codes applied to payments are kept with the payment records for 5 years
Partner accountsDeleted within 7 days of a deletion request after the partnership ends; commission and payout records are kept for 5 years without name or email, daily click counts for 2 years
Visit statistics (Google Analytics)2 months

Where a law requires a longer retention period, we keep the information for that period.

6. Processors and international transfers

To provide the Service (perform our contract with you) we entrust processing to, and transfer information abroad to, the following. Required items are disclosed through this policy under Article 28-8(1)(3) of the Personal Information Protection Act; optional items are transferred only with your consent. All transfers happen over encrypted networks when you use the Service.

RecipientCountryItemsPurposeRetention
Cloudflare, Inc.United States and other Cloudflare data centersAll information processed by the Service, email recipient address and content, IP address and browser signals for the sign-up security checkHosting and data storage, sending service emails, preventing automated sign-ups (Turnstile)Until account deletion or the end of the contract
OpenAI OpCo, LLCUnited StatesDiagnosis material (video title, description, tags, comments, script, captions), AI View public information and transcription, thumbnail image (if you agree); never account informationGenerating diagnosis reports and AI View interpretationsWe ask that nothing be stored. OpenAI may keep data up to 30 days for abuse monitoring before deletion and does not use it for training
Google LLC (YouTube API Services)United StatesVideo ID, similar-video search query (video title), OAuth tokens (when connecting a channel)Retrieving public video information, thumbnails and captions; searching similar videosUnder Google's policies
Google LLC (Gemini API)United StatesVideo URL (public or unlisted) and analysis request; video files, captions, hashtags and search phrases uploaded for the Reels audit; video files, thumbnail candidates, title candidates, names and caption files uploaded for the pre-upload checkListening to and transcribing videos for AI View; the Reels audit; the pre-upload checkUnder Google's policies
Google LLC (Google sign-in)United StatesGoogle sign-in requestSign-in and sign-upUnder Google's policies
Polar Software, Inc.United StatesOrder number, product, amount, email address; you enter payment method details directly with PolarPayments, refunds and taxes for paid products (Polar acts as the seller)Under Polar's policies and applicable law
Google LLC (Google Analytics) · optionalUnited StatesPage visit informationVisit statistics2 months
Noembed (noembed.com) · optionalOutside Korea (the provider does not disclose its server location)Video URLHelping confirm video title and channelUnder the provider's policies

7. Disclosure to third parties

We do not provide personal information to third parties except where a law requires it or you consent.

8. Deletion

  1. When the retention period ends or the purpose is achieved, we delete the information without delay (within 5 days).
  2. Electronic files are deleted so that they cannot be recovered.
  3. Information remaining in database recovery records is deleted after at most 30 days.

9. Your rights

  1. You may at any time request access, correction, deletion or suspension of processing of your personal information, and withdraw consent (visit statistics, thumbnail analysis, YouTube connection).
  2. How: the account settings screen (edit details, close account), the "Visit statistics" setting at the bottom of the page, the YouTube "Disconnect" button, or by email to help@chrometi.com (including account closure).
  3. We reply within 10 days of receiving a request. Account closure and deletion of data received through the YouTube connection are completed within 7 days.

10. Cookies and similar technologies

TypePurposeDurationHow to refuse
RequiredSign-in session cookie8 hoursBrowser settings (you cannot sign in without it)
RequiredGoogle sign-in and channel connection check cookie10 minutesBrowser settings (Google sign-in will not work)
RequiredLanguage setting cookie and local storage1 yearBrowser settings
RequiredPartner link cookie (stores only the partner code, for the discount and partner results)60 daysBrowser settings (link discounts will not apply)
RequiredCookie for a discount code you entered30 daysBrowser settings
RequiredPartner sign-in session cookie (partners only)7 daysBrowser settings
OptionalGoogle Analytics cookies and your visit-statistics choice2 monthsTurn off "Visit statistics" at the bottom of the page at any time

Google Analytics runs only with your consent. Advertising storage and Google signals are not used.

11. Security measures

12. Children

The Service is not intended for children under 14. We confirm age at sign-up and delete without delay any account we learn belongs to a child under 14.

13. Automated decisions

Diagnosis results and AI View are reference information for improving videos. They are not automated decisions that significantly affect your rights or obligations under Article 37-2 of the Personal Information Protection Act. You can ask for an explanation of the method at help@chrometi.com.

14. Chrome extension

  1. The extension reads only the public captions with timing, URL and title of the YouTube video you choose, and sends them to the Service only with your consent.
  2. It never reads Google passwords, sign-in cookies, browsing history or information from other sites.
  3. Imported information is kept in temporary browser storage for at most 30 minutes and 5 items, and is cleared when applied, cancelled or when the browser closes.
  4. The extension has a single purpose: bringing captions into the Service.

15. Privacy officer

16. Remedies (Korea)

17. Changes

We announce changes on the Service 7 days before they take effect. Changes that are unfavorable to you or significant are announced 30 days in advance, and we ask for your consent again where needed.